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Email Customer Support

support@macpos.com

If you are contacting us to report a problem, please provide us with the following :

  • A detailed description of your problem and the steps to reproduce it
  • The version of MacPOS installed can be found in the About MacPOS menu.
  • The version of Mac OS X that is installed, ie. OS X 10.6 ... 10.7
  • The type of Mac you are using

    • Phone support is available for those customers with a support contract or it can be purchased on a per incident basis. If your business requires training, we would be happy to provide you with an online training program to fit your needs.

    Email and internet support is free of charge.

    Access to MacPOS online help, program updates, training videos and documentation is available from the MacPOS Help menu.

    Point-of-Sale Hardware Drivers

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    Printers

    Receipt Printer drivers - for the Star TSP series for OS X 10.5 - 10.7

    Star TSP Printer drivers - for the TSP600 series for PPC for OS X 10.3 and 10.4

    Printer Setup video Tutorial

    Installation Manual - for Star TSP printers

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    TouchScreens

    ELO Touchscreens - Universal drivers for ELO Touchscreens

    Touchscreen - Intel Mac Touchscreen driver for Chillin Technology displays

    Touchscreen - Mac PPC driver for Chillin Technology Touchscreen displays

    Other drivers

    v2.5 Keyspan - USB to Serial adapter for pole displays and intelligent cash drawers